Privacy Policy

Privacy Policy

Introduction

Welcome to https://weekend-collision-repair.collision-talk.com! We are dedicated to maintaining a transparent and secure online environment for our users, ensuring that your privacy is protected at all times. This comprehensive Privacy Policy outlines how we handle personal data, in line with numerous international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA) and the subsequent California Consumer Privacy Rights Act (CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s ConnectICUT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://weekend-collision-repair.collision-talk.com
  • Any applications or services offered through our platform
  • Interactions and data collected from visiting our websites linked to this Privacy Policy
  • All forms of communication initiated by us, such as newsletters, emails, phone calls, and text messages/SMS

Please note that this policy does not extend to third-party platforms, apps, products, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before using external services.

Processing Activities

This Privacy Policy guides how we interact with users when:

  • You sign up and use our applications and services as an authorized user.
  • You visit any of our websites associated with this Privacy Statement.
  • You engage with us through communications, including but not limited to newsletters, emails, phone calls, or texts/SMS messages.

Personal Data Collection

We collect a range of personal data, categorized as follows:

Account and User Information:

  • Username or unique identifier
  • Contact details (email address, phone number)
  • Address for shipping or service delivery

Payment and Financial Details:

  • Payment card information (card number, expiration date, CVV)
  • Banking information
  • Transaction history

Purchase and Order Information:

  • Products or services purchased
  • Quantity and order details
  • Shipping preferences

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs)
  • Mobile phone numbers

Location Data:

  • GPS coordinates
  • Geotagged media

Feedback and Reviews:

  • Product or service feedback
  • Online reviews and ratings

Social Media Information:

  • User profiles from social media platforms (if linked to your account)
  • Interaction data with our content on social media

Product Interest:

  • Products viewed or added to a shopping cart
  • Search queries

We collect this data through various means, including direct user input, interactive features of our applications, automated technologies like cookies and similar tracking tools, and from third parties who assist us in providing services.

Cookies and Tracking Technologies

We employ cookies and other tracking technologies to enhance your experience on our site and for analytics purposes:

  • Strictly Necessary Cookies: These ensure basic functions of the website, such as enabling secure log-in areas.
  • Preference Cookies: Remembering user preferences to personalize content.
  • Analytics Cookies: Tracking site usage to improve performance and functionality.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal requirements. Once the retention period expires or upon request for deletion, we will securely delete or anonymize your data.

Security Measures

To protect your data, we implement robust security measures:

  • Encrypting sensitive data during transmission and storage
  • Utilizing secure third-party processing partners
  • Regularly reviewing and updating our security practices to adapt to new threats

Children’s Privacy

We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below, and we will take prompt action to ensure its deletion.

Your Rights (Data Subject Rights)

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data
  • Erasure or right to be forgotten
  • Restriction or object to the processing of your data
  • Right to data portability
  • The right to withdraw consent (if applicable)
  • Non-discrimination for exercising your data protection rights

To exercise these rights, please reach out to our privacy team at [email protected] or via postal mail to the address provided below. We will respond to your request in accordance with applicable laws and regulations.

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any modifications will be posted on our website, ensuring transparency regarding changes to our privacy practices.

Contact Us

For inquiries, unsubscribe requests, or if you have any data-related questions, please contact us:

Email: [email protected]

Postal Mail: Weekend Collision Repair, Privacy Team, [Street Address], [City, State, ZIP Code]